People aren’t just difficult—they’re just different. Sometimes really, really different. This webinar will help you better understand the different personality and behavior styles of the people you work and live with, so you can build stronger relationships, foster better collaboration, and work together as one team. We’ll talk about why people show up the way they do, how they like to communicate, and how to speak their language instead of expecting everyone to communicate the way we do. You’ll learn how to connect with them in a way that matters to them and understand why certain people drive us crazy—and why we sometimes drive them crazy too! The goal is simply to understand each other better so we can transform our differences into strengths and move forward with more patience, more connection, and a whole lot more understanding. Because when we learn to understand each other, we don’t just work better together—we make each other better.

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Ginger Lancaster

Ginger Lancaster is a new addition to the NACM Intermountain team, bringing a background in corporate sales training, personal development, and growth strategy. For more than a decade, she has helped individuals and teams achieve meaningful results through connection and positive accountability. Ginger believes the real key to success is a relentless dedication to learning and application of “the tools”. Her approach blends real-world experience with humor, creativity, vulnerability, and a genuine passion for helping people grow. Outside of work, Ginger is a lifelong learner and creative at heart who loves drawing, sewing, working with wood and clay, and her latest hyper-fixation – watercolor. She’s an avid personal development reader, lover of all things water (her motto: “For a good life, just add water!”), and enjoys exploring new places with her sweetheart Jamie, and two children, Maddy and Ben.