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NACM Intermountain

Staying Focused on Credit Fundamentals in a Challenging Economy

by Wayne Jarvis, CCE, Regional Credit Manager, SRS Distribution

Today’s economy continues to present challenges for businesses, including inflation, slower construction activity in some markets, labor shortages, tighter lending standards, and economic uncertainty. These conditions can strain customer cash flow, reduce access to capital, and lead to longer payment cycles, increasing the risk of delinquent accounts and bad debt.

During uncertain times, the best approach is not to abandon proven credit practices but to apply them more consistently. Strong front-end credit management remains the first line of defense against losses. This includes conducting thorough credit investigations, reviewing financial statements, analyzing trade references, monitoring payment trends, establishing appropriate credit limits, securing guarantees when needed, and understanding project-specific risks before extending credit. Effective credit decisions require evaluating both the financial and operational aspects of a customer’s business rather than relying solely on credit scores.

Consistent application of these fundamentals helps identify warning signs early and supports informed risk decisions. Ongoing monitoring of account aging, adherence to established credit policies, proactive collection efforts, and proper use of lien and bond rights are essential tools for protecting assets and maintaining cash flow.

Economic uncertainty is when credit professionals provide the greatest value. Companies that remain committed to disciplined credit management are often better positioned to minimize write-offs, reduce bad debt, and protect profitability. By focusing on sound credit fundamentals from the beginning of the customer relationship, organizations can better navigate challenging economic conditions and reduce overall financial risk.