Credit Congress registration is now open for 2026. This year’s conference will be held in St. Louis, MO in June. Looking ahead to next year’s conference reminds me of Credit Congress in Cleveland this year. I am reminded of our strength as a community. A large part of this Credit Congress’ focus was on the opportunity for mentorship.  It is about creating a partnership within our group. Our experienced members will have the opportunity to provide guidance, advice, and encouragement to new members as they navigate professional challenges. Mentors have an opportunity to share insights and experiences so the mentee will have continued support.

I have been involved in Credit and Collections well over 30 years. I moved to Utah in 2006; as I was settling in with my family, I had the pleasure of meeting my mentor, April Tanner, CCE. She recommended I interview for a position which led me to be hired in collections. We all know if you do it for many years you have found your passion. Shortly after, I became a part of NACM. It was slightly intimidating immersing into the energy of one of the most highly intelligent, experienced, and knowledgeable groups of individuals. I may have slightly had an imposter syndrome at the beginning. Over time I felt a part of a community that was like-minded and supportive of my professional growth.

My experience leads me to all the NACM members I have had the opportunity to learn from and the massive acceleration of knowledge I received from each of the mentors within this group. Every single member is a mentor. NACM embodies a solution driven foundation that I admire. They strive to provide the best educational foundation that allows us to succeed. I feel so fortunate to attend so may classes, network with “the Greats”, and have peer discussions that stimulate thought provoking ideas to better oneself and abilities.

As the 2025 Credit Congress emphasized being a mentor, I reflect on my success as a person and a credit professional.  My ability to assess risk, negotiate successful contracts, perpetuate the expectation to be paid, all while building and maintaining relationships with customers and sales teams. I am excited to see what knowledge I will be able to offer others.

 If we maintain our eagerness to learn, NACM provides the tools and guidance we search for. I continue my gratitude for being part of such an amazing group of individuals that are equally driven to become better in our field.