by Tina Hatfield, CBA, Mountainland Supply
Recently I engaged in a pretty heated argument. I was visiting one of our branches that I rarely get to visit. Before I could even set my laptop bag down, one of my coworkers immediately started to verbally attack me and my team. I went completely into defense and momma bear mode and my anger was made known in full force. I was angry because that is not how anyone should be greeted, especially in a public setting. I was angry because my team is short staffed by half of what we need to have a comfortably busy workload. I was angry because this person frequently speaks to others this way. And well, I was just ANGRY! In hindsight, I didn’t react in the best way.