Scott Chase, CCE, CICP to Retire
by Shane Inglesby, CCE, Geneva Rock Products
After 40 years, Scott Chase, CCE CICP will be retiring from the credit profession and his career on July 10. However, do not let this announcement deceive you, Scott has big plans that have been in place for well over one year that will clearly define the next chapter of his life.
Scott has worked for the last twelve and a half years at Amer Sports in Ogden, Utah. Prior to that he worked in Minneapolis, Minnesota.
His interest in credit began while he was attending college and working for the Time Life Company where he was selling books by phone. He quickly learned he was good at it as he enjoyed talking with people and learning what books his company offered that would be of interest to his prospects.
His career in the credit profession began with a small loan company and moved into small business to business positions where being a jack of all trades was considered essential. While working one day on a project, Scott was asked if he would be willing make a few collection calls. The rest, as they say, is history. Scott later accepted a role with an organization that relocated him and his family to Southern California and traded the cold Minnesota winters for the sun of the west coast. It was there that the Chases brought two California kids into the world.
While enjoying California, Scott accepted a Credit Manager position and he and his family made the decision to move back to his childhood home in Minneapolis and raise their family near two sets of grandparents. While there he became very involved with the local NACM affiliate. He helped organize a mentorship program that had great success. He learned that professionals need to make themselves available to help younger, less experienced credit managers gain greater knowledge and insight in the credit field. He also learned that it is important for mentors and mentees to have face-to-face involvement.
Scott benefitted greatly from a mentor early in his career that gave him opportunities he would not have had otherwise. His self-confidence grew and he realized credit could be fun. As a self-avowed life-long learner Scott realized he could help others in their careers. He says that all it takes is having a business card, sharing it with someone and letting him or her know you are willing to help.
When Scott learned about the opportunity with Amer Sports, he told his wife that he wasn’t certain where Ogden, Utah was but he knew that was where they were headed. Their only prior experience with Utah was a week-long vacation at Lake Powell. But Scott sensed the opportunity would be his and he was eager to take on the challenge. He knew he would have never been considered for his position had he not already received his CCE and CICP designations from NACM.
He is also very appreciative of his experience attending the NACM Graduate School of Credit and Financial Management in 2005/2006. He encourages every credit professional to participate in this program. It provided him the opportunity to meet some of the best credit managers and the best people in the country and in the world. It also gave him a professional network he has relied upon when he needed perspectives that are not always consistent with the expectations of his direct reports.
Scott has lived by the adage, “The right things, the right ways, for the right reasons.” He says this has encouraged him to be different from the standard bearer when developing relationships with customers. He enjoys talking with them and learning where they struggle then offering insights that can help during challenging times. He believes these relationships ensured his customers have made his company a top priority when it came to making payments in a timely manner.
Every email Scott has generated contains the mantra “Greatness is Contagious.” The refrain has helped him focus on the importance of giving his all in everything that he does. He also believes this approach to life is contagious. He acknowledges that he isn’t always great, but it reminds him to strive for that standard on a daily basis.
One piece of advice he would give to all credit managers is to find someone you can turn to for help in addressing problems in your work when you don’t have someone in your office to help solve a problem. He believes strongly that outside perspectives can offer clarity that may not always be available internally.
When contemplating what his “retirement” years would look like, he told his wife he did not want to spend his time watching television and getting fat. He initially proposed moving to Costa Rica. His wife quickly squashed that idea. It was at this time she shared her dream of owning and operating a bed and breakfast.
After a nationwide search, they found a B&B for sale in Carthage, North Carolina – The Old Buggy Inn. They purchased the property one year ago and have made significant renovations to the location. They staged a grand reopening in October.
Upon retiring, Scott and his wife, Karyl, will move to Carthage to take over the day-to-day operations of the Inn which is located approximately 45 miles south of the Raleigh/Durham area.
Scott plans to incorporate his passion for music, which he has performed for 45 years, into the daily operations of the inn. He also plans to invite neighbors to participate as they celebrate the history of the property and the community.
We wish Scott the greatest of success in his future endeavors.
For those contemplating a vacation to the South, you may want to consider stopping for a relaxing stay.