Careers
Customer Service Representative
Murray, Utah
Job Summary
The Customer Service Representative for National Association of Credit Management Business Credit Services (NACM) will interact with the company’s customers to address inquiries and resolving complaints. Job location is in Murray, Utah; this job is primarily in-person in the office.
Duties/Responsibilities
- Interacts with customers via telephone, email, and online chat to provide support and information on products or services.
- Fields customer questions and concerns; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
- Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Performs other related duties as assigned.
Required Skills/Abilities
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer concerns.
- Proficient computer skills with the ability to learn new software.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience
- High school diploma or equivalent.
- Customer service experience required.
- English and Spanish language proficiency preferred.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Why Work for NACM?
NACM provides competitive wages, comprehensive benefits package including health, dental, vision insurances, and a 401k program with company match percentages.
Email resume to This email address is being protected from spambots. You need JavaScript enabled to view it.
Accounts Receivable Specialist
Murray, Utah
Job Summary
The Accounts Receivable Specialist for National Association of Credit Management Business Credit Services (NACM) is responsible for maintaining the AR book of business. Job location is in Murray, Utah; this job is primarily in-person in the office.
Duties/Responsibilities
- Create and submit invoices to customers.
- Prepares, posts, verifies, and records customer payments and transactions.
- Reconciliation of general ledger billing and customer payments.
- Maintains and updates customer files.
- Verify vendor billing for accuracy.
- Research customer discrepancies and collect past-due amounts.
- Copies, files, and retrieves materials for accounts receivable as needed.
- Provide cost analysis and pricing for current and new clients.
- Maintains a documented system of accounting policies and procedures.
- Complies with local, state, and federal government requirements.
- Identifies and recommends updates to accounting processes and procedures.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite as well as accounting software programs.
- Ability to work independently and in a fast-paced environment.
- Ability to anticipate work needs and interact professionally with internal and external customers.
- Excellent organization and prioritizing skills.
- Attention to detail and critical thinking.
Education and Experience:
- High school diploma or equivalent required
- Associate’s or Bachelor’s degree in Business or Accounting preferred.
- At least two years of related experience required.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Why Work for NACM?
NACM provides competitive wages, comprehensive benefits package including health, dental, vision insurances, and a 401k program with company match percentages.
Email resume to This email address is being protected from spambots. You need JavaScript enabled to view it.
Business to Business Outside Sales Representative
Greater Salt Lake Area, Greater Phoenix, AZ Area
Job Description
We are seeking an ambitious Outside Sales Representative to help client businesses be more successful by selling business-to-business (B2B) comprehensive solution-based products, information and services in both the greater Salt Lake area and in Phoenix, AZ. This B2B sales role focuses on prospecting, business development, and building long term relationships with clients via networking, cold calling and cold knocking. Position is available immediately.
Responsibilities
- Seek opportunities to drive sales and new business by phone and in person
- Explore internet options for business-to-business leads
- Generate and qualify new sales leads
- Follow-up on sales leads and work existing pipeline
- Maintain above average sales volume
- Create and maintain excellent relationships
- In-person and virtual sales presentations
Qualifications
- Present a business-like appearance and transportation
- Effectively engage new clients to meet/exceed sales goals
- Close the sale, activate, and train new clients
- Educate new and existing clients on NACM products and services
- Analyze needs/identify opportunities to help client be successful in business
Compensation is a both base pay (based on experience) + commission, paid holidays, vacation time, 401(k) and medical, and both S/T & L/T disability.
Email resume to This email address is being protected from spambots. You need JavaScript enabled to view it.