Author Archives: admin

Consider Your Credit Legacy

Posted by on December 4, 2015 at 9:02 pm.

By Wayne Jarvis, CBF, Ferguson Enterprises How are you going to go down in history? I recently had a conversation with a mentor of mine and he made the comment, “I will know I have truly done a good job, when someone I trained is one day my boss.” This got me thinking about the […]

The Greater Impact of Your “Ask”

Posted by on July 6, 2015 at 3:20 pm.

By Nadia Bilchik, CNN You’ve probably heard it said that you won’t get what you truly desire if you’re not prepared to ask for it. But for many of us, knowing how to ask for what we want in a way that makes a positive impression – and ultimately gets us the response we’re hoping […]

Credit Card AP Programs and B2B Credit

Posted by on May 1, 2014 at 3:01 pm.

By Rudet Fountain, VP, United Tranzactions Do you like your credit card rewards program?  For the majority of us, the primary reason we use our credit card as a form of payment is the rewards program.  It is not because we cannot pay the bill with a check, or from our bank portal, or from the merchants […]


Posted by on April 2, 2014 at 3:05 pm.

By Melissa Mickelsen, CCE, Geneva Rock Products, Inc. Most likely, we’ve all been asked by upper management to sell to a customer we normally wouldn’t approve. Hopefully, these types of situations don’t happen often. But when they do, they can be frustrating and irritating. Sometimes we may be tempted to pout when our decisions are […]

5 Steps for Dealing with Mistakes at Work

Posted by on February 13, 2014 at 3:55 pm.

by Melissa Mickelsen, CCE, Geneva Rock Products, Inc. We’ve all made mistakes at work, some more serious than others. Because the actions we take when mistakes are made speak loudly about our character and integrity, it is important to handle mistakes professionally and honestly. The way we deal with failure can often set us apart […]

Selling To Native American Tribes

Posted by on February 3, 2014 at 10:01 pm.

by April Tanner, Kimball Equipment Company Does your company sell to foreign nations? Your company may be taking this risk and not even know it. If you sell to a Native American Tribe –  with or without your knowledge of the tribal ownership of the company, then your company is selling to a Sovereign Nation […]

Easy Ways to Determine Customer Risk

Posted by on November 7, 2013 at 8:06 pm.

Risk is an ever-present concern for credit professionals. Still, it’s not rare that an insolvency can put a creditor in a bad place. Regularly reminding oneself of risk warning signs will lessen the chance of a big loss, or being taken by surprise. Here are some tips gleaned from Credit Congress speakers for determining financial […]

Letters of Credit v. Security Deposits

Posted by on November 5, 2013 at 11:29 pm.

By Dana Farmer. Smith Knowles, PC Some creditors find that maintaining security deposits for marginal customers is a convenient method to protect against default. However, security deposits are still considered to be the property of your customer and if the customer files bankruptcy the bankruptcy trustee has the authority to take the security deposit. Therefore, […]

Could the Pick Up in the Economy Mean the End of the Rope for Some Companies?

Posted by on October 2, 2013 at 3:17 pm.

By DeAnna Leahy, CCE, Sunroc Corporation The United States economy is finally picking up, but unfortunately, for many businesses this may mean the end of the rope. Many of these companies barely survived through the downturn. During the economic tough times, they used up all of their cash reserves, sold all of their equipment, laid-off […]

Cooperation and Fairness When Dealing with Debtors

Posted by on August 2, 2013 at 8:15 pm.

Melissa Mickelsen, CBF, Geneva Rock Products, Inc. The NACM Canons of Business Credit Ethics state that “Cooperation, fairness and honesty must dominate in all insolvent debtor proceedings.” Further, the Canons state that “Creditors must render all possible assistance to honest debtors who become insolvent.” As credit professionals, do we ever struggle with this pledge? Do […]